Cleaning & Housekeeping

020 8240 4447

Professional management of hygiene, cleanliness, and overall presentation of a built environment.

These services are essential for maintaining a safe, healthy, and pleasant workplace or public space.

Scalable FM Solutions

Expert facilities management – tailored solutions for spaces of every size – perfect for your space, whether 500 or 500,000 sq ft - No job too big. No detail too small

Experienced

When experience matters – Your facilities in expert hands – built on 20+ years of sector experience

The Right People

At our core are talented, dedicated professionals who take pride in putting customers first - this is the foundation of our success.

Types of Cleaning & Housekeeping Services Offered

Many UK organisations outsource cleaning to Heritage FM for cost efficiency and expertise.

  • Daily tasks such as vacuuming, mopping, dusting, and sanitising surfaces.

  • Waste collection and disposal (including recycling management).

  • Toilet and washroom maintenance (restocking soap, paper towels, etc.).

  • Periodic intensive cleaning (e.g., carpet shampooing, floor stripping & sealing).

  • High-level cleaning (windows, ceilings, light fixtures).

  • Specialist cleaning (e.g., medical facilities, labs, industrial kitchens).

  • Maintaining aesthetic standards (e.g., polishing furniture, arranging spaces).

  • Linen & laundry services (in hotels, hospitals, or corporate settings).

  • Minor tidying and replenishing supplies (e.g., in office pantries).

  • Disinfection of high-touch areas (door handles, lifts, desks).

  • Compliance with COSHH (Control of Substances Hazardous to Health) regulations.

  • Pest control coordination (preventative measures and treatments).

  • Segregation of waste (general, recyclable, hazardous).

  • Ensuring compliance with Environmental Protection Act 1990 and Duty of Care regulations

    • Adherence to BS EN 13549 (Cleaning Services Standard) and ISO 9001 (Quality Management).

    • Following Health & Safety at Work Act 1974 and The Workplace (Health, Safety and Welfare) Regulations 1992.

    • Ensuring compliance with The Equality Act 2010 (e.g., accessible cleaning schedules).

Sustainability

Committed To Keep People Healthy & Safe

Building a brighter future—for communities, people, and the planet.

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We Follow Best Practices

We create safe, secure workplaces—so you can focus on what matters most, with the confidence that your facilities are in expert hands.

  • Sustainablility
  • On Time, On Budget
  • Modern Technology
  • Professional Staff

Trust and Worth

Our Accreditations

NICEIC approved contractor
Constructionline Gold Member
GAS SAFE accreditation
CHAS accreditation Advanced Badge

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Frequently Asked Questions

We are based in Croydon, Surrey, and offer an exceptional quality of service nationwide.

Offering a proactive team across all the facility management sectors

We offer flexible terms (short term/long term), fixed fee, pay-as-you-go and tiered plans. 

Yes, sustainability is core to our service delivery. We offer a full range of green cleaning solutions designed to reduce environmental impact without compromising on hygiene standards. This includes:

  • Eco-certified products: We use only EU Ecolabel/Green Seal-certified chemicals that are non-toxic, biodegradable, and allergen-free.

  • Resource efficiency: Microfiber technology and water-saving systems to reduce waste by up to 30% vs. traditional methods.

  • Circular practices: Battery-powered equipment, recycled packaging, and zero single-use plastics across our operations.

  • Carbon-reduction programs: Including electric fleet vehicles and localized supply chains to cut emissions.