Pest Control

About Us

Eco-friendly and smart pest control solutions.

Heritage FM provide integrated pest control services to prevent and manage infestations in commercial, industrial, healthcare, and residential environments. Effective pest control is crucial for health, safety, compliance, and reputation management.

Scalable FM Solutions

Expert facilities management – tailored solutions for spaces of every size – perfect for your space, whether 500 or 500,000 sq ft - No job too big. No detail too small

Experienced

When experience matters – Your facilities in expert hands – built on 20+ years of sector experience

The Right People

At our core are talented, dedicated professionals who take pride in putting customers first - this is the foundation of our success.

Types of Pest Control Services Offered

Outsourcing pest control to Heritage FM ensures proactive prevention, rapid response, and compliance while protecting health, assets, and business continuity.

  • Regular inspections & monitoring (e.g., bait stations, traps, CCTV for rodents).

  • Proofing & exclusion (sealing entry points, installing bird spikes, insect screens).

  • Hygiene & waste management advice to deter pests.

  • Rodent control (rats, mice) – Trapping, poisoning, ultrasonic deterrents.

  • Insect control (cockroaches, ants, bed bugs, flies) – Chemical treatments, heat treatments, fogging.

  • Bird control (pigeons, seagulls) – Netting, spikes, bird repellent gels.

  • Wasp & bee nest removal – Safe relocation or destruction.

  • Flea & mite treatments – Common in hotels, care homes, and rental properties.

  • Food industry compliance (meeting FSA & EHO standards).

  • Pharmaceutical & healthcare pest control (sterile environments).

  • Bird guano cleaning & disinfection (preventing disease spread).

  • Timber & woodworm treatments (protecting buildings from structural damage).

  • Remote monitoring systems (IoT sensors for early detection).

  • Digital reporting & audits (real-time compliance tracking).

  • Eco-friendly treatments (biodegradable chemicals, pheromone traps).

Heritage FM follow:

  • British Pest Control Association (BPCA) guidelines

  • ISO 9001 (Quality Management) & ISO 14001 (Environmental Standards)

  • Local Authority EHO (Environmental Health Officer) requirements

1. For Businesses & Commercial Properties

  • Regulatory Compliance – Meets Food Safety Act 1990, Health & Safety at Work Act 1974, and Environmental Protection Act 1990 requirements.
  • Protects Reputation – Prevents negative publicity from pest sightings (critical for restaurants, hotels, retail).
  • Cost Savings – Avoids fines, closures, or structural damage from infestations.

 

2. For Healthcare & Education Sectors

  • Prevents Disease Spread – Rodents, cockroaches, and flies carry pathogens (e.g., Salmonella, E. coli).
  • Safeguards Vulnerable Groups – Essential in hospitals, care homes, and schools.

 

3. For Industrial & Warehousing Facilities

  • Prevents Product Contamination – Vital in food manufacturing and logistics.
  • Reduces Equipment Damage – Rodents chew wiring; birds block ventilation.

 

4. For Residential & Hospitality

  • Guest & Tenant Satisfaction – No one wants pests in their home or hotel room.
  • Long-Term Prevention – FM companies provide contract-based maintenance to avoid recurring issues.

Sustainability

Committed To Keep People Healthy & Safe

Building a brighter future—for communities, people, and the planet.

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We Follow Best Practices

We create safe, secure workplaces—so you can focus on what matters most, with the confidence that your facilities are in expert hands.

  • Sustainablility
  • On Time, On Budget
  • Modern Technology
  • Professional Staff

Trust and Worth

Our Accreditations

NICEIC approved contractor
Constructionline Gold Member
GAS SAFE accreditation
CHAS accreditation Advanced Badge

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Frequently Asked Questions

We are based in Croydon, Surrey, and offer an exceptional quality of service nationwide.

Offering a proactive team across all the facility management sectors

We offer flexible terms (short term/long term), fixed fee, pay-as-you-go and tiered plans. 

Yes, sustainability is core to our service delivery. We offer a full range of green cleaning solutions designed to reduce environmental impact without compromising on hygiene standards. This includes:

  • Eco-certified products: We use only EU Ecolabel/Green Seal-certified chemicals that are non-toxic, biodegradable, and allergen-free.

  • Resource efficiency: Microfiber technology and water-saving systems to reduce waste by up to 30% vs. traditional methods.

  • Circular practices: Battery-powered equipment, recycled packaging, and zero single-use plastics across our operations.

  • Carbon-reduction programs: Including electric fleet vehicles and localized supply chains to cut emissions.