Security Services

About Us

Protect people, property, and assets within your facility or built environment.

These services are a critical component of FM, ensuring safety, compliance, and business continuity.

Scalable FM Solutions

Expert facilities management – tailored solutions for spaces of every size – perfect for your space, whether 500 or 500,000 sq ft - No job too big. No detail too small

Experienced

When experience matters – Your facilities in expert hands – built on 20+ years of sector experience

The Right People

At our core are talented, dedicated professionals who take pride in putting customers first - this is the foundation of our success.

Key Aspects of our Security Services

Security Services offered by Heritage FM encompass both physical and technological solutions, delivered by trained professionals, to create a secure and resilient environment. Either in-house security teams or we partner with specialist security firms to deliver these services.

  • Manned Guarding: On-site security officers for access control, patrolling, and incident response.

  • Reception & Concierge Services: Front-of-house security personnel managing visitor access.

  • Mobile Patrols: Regular checks across multiple sites.

  • CCTV & Surveillance: Monitoring and recording activities to deter and investigate incidents.

  • Access Control Systems: Keycards, biometrics, or turnstiles to restrict entry.

  • Intruder Alarms & Sensors: Detecting unauthorised access or breaches.

    • Security Risk Assessments: Identifying vulnerabilities and recommending mitigations.

    • Emergency Response Planning: Procedures for threats like break-ins, protests, or terrorism.

  2.  

  • Event Security: Crowd control for corporate or public events.

  • Close Protection: Executive or VIP security where needed.

  • Cybersecurity Coordination: Working with IT teams to protect digital assets.

  • Ensuring adherence to UK regulations (e.g., SIA licensing for security staff).

  • Compliance with health and safety laws (e.g., HSWA 1974) and industry standards.

Security Services contribute to:
✔ Safety of occupants (staff, visitors, tenants)
✔ Protection of assets (equipment, data, infrastructure)
✔ Business continuity (minimising disruptions from security incidents)
✔ Regulatory compliance (meeting legal and insurance requirements)

Sustainability

Committed To Keep People Healthy & Safe

Building a brighter future—for communities, people, and the planet.

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We Follow Best Practices

We create safe, secure workplaces—so you can focus on what matters most, with the confidence that your facilities are in expert hands.

  • Sustainablility
  • On Time, On Budget
  • Modern Technology
  • Professional Staff

Trust and Worth

Our Accreditations

NICEIC approved contractor
Constructionline Gold Member
GAS SAFE accreditation
CHAS accreditation Advanced Badge

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Frequently Asked Questions

We are based in Croydon, Surrey, and offer an exceptional quality of service nationwide.

Offering a proactive team across all the facility management sectors

We offer flexible terms (short term/long term), fixed fee, pay-as-you-go and tiered plans. 

Yes, sustainability is core to our service delivery. We offer a full range of green cleaning solutions designed to reduce environmental impact without compromising on hygiene standards. This includes:

  • Eco-certified products: We use only EU Ecolabel/Green Seal-certified chemicals that are non-toxic, biodegradable, and allergen-free.

  • Resource efficiency: Microfiber technology and water-saving systems to reduce waste by up to 30% vs. traditional methods.

  • Circular practices: Battery-powered equipment, recycled packaging, and zero single-use plastics across our operations.

  • Carbon-reduction programs: Including electric fleet vehicles and localized supply chains to cut emissions.